Training and manpower development of PPBA staff for improved productivity for better service delivery

The Plateau Peace Building Agency (PPBA) was established as a government institution on February 2, 2016. The Agency has benefited from quite a number of trainings; however, there has been no training in respect to Civil Service guidelines. Furthermore, the Agency has not recruited permanent staff since its creation, which created man power deficit. This manpower deficit has been addressed through the Agency’s mentorship platform of volunteerism.

These volunteers are often inexperienced and unaware of Civil Service matters particularly Public Service Rules (PSRs), Financial Regulations (FR), Code of Ethics, Government Circulars among other rules, regulations and laws that govern the service. This gap needed to be filled through two (2) day training with the theme: “Training and manpower development of PPBA staff for improved productivity for better service delivery”.

The training which was the first of its kind on civil service matters was aimed at boosting staff efficiency and effective service delivery by way of adopting and translating the civil service procedures to meet international best practice. The training was also tailored towards enhancing the Agency’s capacity to achieve its statutory mandate of delivering services aimed at conflict prevention and conflict transformation which align with the ongoing PEACECORE project sponsored by the GIZ.